Choose Your Service Method
Jamii Portal offers two convenient ways to access government services. Choose the method that works best for you.
Before You Begin
Regardless of which method you choose, you'll need to Add JamiiPass account first.
Step 1: Create Your JamiiPass Account
Your single gateway to all government services in Tanzania
One Account for Everything
Sign up once and access every government service available on the platform—from passport renewals to business registrations.
Quick & Easy Registration
Takes less than 5 minutes. All you need is your phone number and email Add ress to get started.
Bank-Level Security
Your personal information is encrypted and protected with industry-standard security protocols.
Two Ways to Apply
After creating your account, choose the application method that suits your needs
Apply Online
Complete applications from anywhere, anytime
24/7 availability—no office hours required
No travel or waiting in queues
Upload documents from your device
Real-time application tracking
BEST FOR
Renewals and standard applications
Visit a Service Center
Get face-to-face assistance from trained staff
Personal guidance through applications
Immediate document verification
Help with complex cases
Cash payment option available
BEST FOR
First-time applications and complex services
How Online Applications Work
A streamlined 4-step process
Choose Your Service
Browse our service catalog and select what you need. Each service listing includes:
- •Detailed step-by-step application guides
- •Complete list of required documents
- •Processing time and fee information
Submit & Pay
Fill out the application form at your own pace. You can save and resume later:
- •Upload clear photos or scans of required documents
- •Review all information before submitting
- •Pay securely via mobile money or credit/debit card
Track & Collect
Monitor your application progress through your dashboard:
- •Receive instant notifications for each processing stage
- •View real-time status updates and completion estimates
- •Get alerts when documents are ready for collection
How In-Person Applications Work
Visit a center for guided assistance
Find & Prepare
Locate your nearest service center and prepare for your visit:
- •Use our center locator to find the closest location
- •Check operating hours (typically Mon-Fri, 8am-5pm)
- •Review service requirements and bring all necessary documents
Get Assisted
Our staff will guide you through the entire process:
- •Document verification to ensure everything is in order
- •Help filling out application forms correctly
- •Answer questions and provide clarifications
Submit & Track
Complete your application and track it online:
- •Submit your application and make payment (cash, mobile money, or card)
- •Receive a reference number for tracking
- •Track progress online using your JamiiPass account
Why Choose Jamii Portal
Both methods offer the same quality standards and guarantees
Secure & Safe
Bank-level encryption protects your personal information regardless of how you apply.
Same Standards
All applications follow the same processing timeline and quality checks.
Track Anywhere
Monitor your application status online from any device, anytime.
Ready to Get Started?
Create your JamiiPass account today and choose the service method that works best for you.